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CATS Online Frequently Asked Questions
I. Will this work for me?
II. What's going wrong?
III. How does this work?
- What software do I need?
- To view this video you need the
RealPlayer G2
from RealNetworks.
- What hardware do I need?
- There are no hardware requirements other than having sufficient
hardware to run the program mentioned above. In general,
if you have a Pentium class machine with at least 16M of
RAM, or a PowerPC Macintosh with 32M of RAM, you'll be ok.
The faster your machine, the better the quality of the video will be.
More specific hardware requirements are listed on the download
page above.
- What kind of Internet
connection do I need?
- The minimum connection
speed to comfortably view the streaming video is 28.8kbps.
However, the higher your connection speed is, the better
quality video and audio you will recieve.
-
- I start an archived
clip and it says "Buffering... 0 seconds" for a long time
and never starts playing. What's going on?
- This is a problem that has occurred with only a few
users. We do not have a solution, but you might try the
following things:
- In RealPlayer go to the Options menu and select Preferences.
Select the Connection tab and make sure that the connection speed
specified is no faster than your actual connection.
- Try pausing the player, scrolling forward in the clip, and
pressing "play" again.
- If nothing else works, try upgrading to the latest RealPlayer.
- I tried to turn on the live feed, shortly before a meeting was
scheduled to start, and I got a message saying the link was outdated
or unavailable. What's up?
- The live feed is started several minutes before
meetings are broadcast. Unfortunately, a time delay is
introduced while the previous meeting is being archived.
During this time, No live stream is available. Wait a few
minutes, and the feed will begin.
- Late at night and on weekends
I sometimes select "watch CATS live" and get a message
saying the link is outdated or unavailable. What's
up?
- CATS regular broadcast schedule shows the Community Calendar
late at night and for much of the weekends. Although normally
this programming will be Netcast live, we will sometimes use
this time for archiving from tapes or other system maintenance.
- How long after a meeting happens will it take before it is
archived?
- At this time, meetings should be archived within 24
hours. In the future, we hope to archive them much
faster, within an hour of the end of the meeting.
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